Privacy Policy

ClinOne Privacy Policy
Last Updated: May 24th 2017

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online and our mobile application.

PII, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.


What personal information do we collect from the people that visit our blog, website or app?

When registering on our site, as appropriate, you may be asked to enter your name, email address, physical address or other details to help you with your experience.

We collect information from you when you register on our site, mobile application, Open a Support Ticket or enter information on our website. This processing of your personal information is based on your explicit consent, which is indicated by your taking the affirmative act of providing personal information where requested on the ClinOne website. Provision of such personal information is voluntary.

You have the right to revoke your consent at any time by contacting ClinOne at support@clinone.com.


How do we use your information?

We may use the information we collect from you when you register, sign up for our newsletter, respond to a survey, post in our study community, or use certain other site features in the following ways:

  • To personalize your experience and to allow us to deliver the type of content.
  • To improve our website and mobile application in order to better serve you.
  • To allow us and our sponsors to better service you in responding to your needs and improve study content delivery.
  • To send periodic (monthly) emails regarding your participation on a specific clinical trial and enable you to connect with a research facility conducting a clinical trial of interest to you, and, with your permission, to enable that clinical trial site to access personal information provided by you on our Website and connect with you.

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.


Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember your profile information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some features will be disabled. It won't affect the user's experience that make your site experience more efficient and may not function properly.


Third-party disclosure

ClinOne shares personal information that you provide on its website with participating clinical trial sites. By providing your personal information to ClinOne (e.g., entering your personal information on the ClinOne Website), you are explicitly consenting to ClinOne sharing your personal information with participating clinical trial sites only and when you have requested the communication.

Whenever we process personal information, we take steps to ensure that your personal information is kept accurate and up to date for the purposes for which it was collected. If you would like to contact ClinOne to request access to your personal information, to update your personal information, to object to the processing of your personal information or to make inquiries regarding this policy or your privacy rights, please email support at support@clinone.com.


Third-party links

We do not include or offer third-party products or services on our website.


Additional Rights

You have the right to file a complaint regarding the processing of your personal information with the relevant competent authority.

We shall retain data for a period of 10 years from last activity date.




California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

  • Users can visit our site anonymously.
  • Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
  • Our Privacy Policy link includes the word 'Privacy' and can be easily be found on the page specified above.
  • You will be notified of any Privacy Policy changes via email.
  • Can change your personal information by logging in to your account.

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.




COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.




Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur we will notify you via email within 1 business day.

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.




CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to send information, respond to inquiries, and/or other requests or questions.

To be in accordance with CANSPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.




Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

https://www.clinone.com
1515 Wynkoop Street, Suite 360
Denver, Colorado, 80202
United States
support@clinone.com

2017 © ClinOne, Inc.  •   Version 2.105.0.3  •   Privacy Policy